I. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment and billing information (processed via third‑party payment processors)

We collect this information when you, for example:

  • Register for our courses
  • Contact us for information or support
  • Subscribe to newsletters or other communications
  • Make payments for services
  • Complete any forms on our website or provided by us
  • Non‑Personal and Usage Information

We may also automatically collect certain non‑personal information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring and exit pages
  • Date and time of visits
  • Pages viewed and links clicked

This information helps us understand how visitors use our website and improve its performance and usability.

II. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and improve our courses, programs, and related services
  • To process registrations, bookings, and payments
  • To communicate with you about your classes, schedules, account, or requested services
  • To send you administrative information, such as confirmations, invoices, and important updates
  • To send you marketing and promotional communications (where permitted by law and with your consent, where required)
  • To respond to your inquiries and provide customer support
  • To analyze website usage, monitor performance, and improve site functionality and security
  • To detect, prevent, or address technical issues, fraud, or other unlawful activity
  • To comply with applicable laws, regulations, legal processes, and law enforcement requests
  • To protect our rights, property, safety, and those of our users and the public

III. SMS/Text Messaging

With your consent, GTC may send you text messages (SMS or MMS) to the mobile phone number you provide.

  1. Types of Messages

We may send you:

  • Transactional messages, such as:
    • Class registrations and confirmations
    • Schedule changes or cancellations
    • Appointment or class reminders
    • Account, billing, or service‑related notifications
  • Marketing and promotional messages, such as:
    • Special offers, discounts, or promotions
    • New course or program announcements
    • Events and other news related to our services
  1. How You Opt In

You may opt in to receive SMS messages by:

  • Providing your mobile phone number on our forms (online or offline) and
  • Explicitly agreeing (for example, by checking a consent box) to receive text messages from GTC.
  • By opting in, you confirm that you are the account holder or have the account holder’s permission to receive messages at the number provided.
  1. Message Frequency and Charges
  • Message frequency may vary depending on your interactions with us (for example, how often you register for classes or request information).
  • Message and data rates may apply according to your mobile carrier plan. You are responsible for any charges imposed by your mobile carrier for sending or receiving text messages.
  1. How to Opt Out

You can opt out of receiving SMS messages at any time:

  • By replying STOP to any text message we send; or
  • By contacting us at info@guardiantc.com or +1 (510) 626‑4940 and requesting to be removed from SMS communications.

After you send STOP, we may send a single confirmation message to verify that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

  1. Help and Support

For help regarding our SMS program:

  • Reply HELP to any text message we send; or
  • Contact us at info@guardiantc.com or +1 (510) 626‑4940.
  1. Mobile Information Sharing
  • We do not sell or share your mobile phone number or SMS consent with unaffiliated third parties for their own marketing or advertising purposes.
  • We may share your mobile phone number with trusted third‑party service providers who assist us in delivering text messages (such as SMS platform vendors), but only so they can provide services to us and only in accordance with this Privacy Policy.

IV. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  1. With Service Providers

We may share your information with trusted third‑party service providers who assist us in operating our website, processing payments, sending communications (including SMS and email), conducting our business, or serving you, provided they agree to keep your information confidential and use it only for the purposes we specify.

  1. For Legal and Safety Reasons

We may disclose your information to:

  • Comply with applicable laws, regulations, legal processes, or government requests
  • Enforce our policies, agreements, and terms of use
  • Protect our rights, property, or safety, or the rights, property, or safety of others
  1. Business Transfers

If GTC is involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that transaction, subject to the protections of this Privacy Policy.

V. Data Security

We implement a variety of technical and organizational security measures designed to help protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

VI. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your personal information
  • Request deletion of your personal information, subject to legal and contractual obligations
  • Opt out of receiving marketing emails by using the unsubscribe link in those emails
  • Opt out of SMS messages as described in the SMS/Text Messaging section above
  • To exercise these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before processing certain requests.

VII. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow our systems to recognize your browser and capture and remember certain information.

We may use cookies to:

  • Remember your preferences and settings
  • Understand and save your preferences for future visits
  • Analyze site traffic and usage patterns
  • Improve website performance and user experience

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

VIII. Third‑Party Links

Our website may contain links to third‑party websites. These third‑party sites have separate and independent privacy policies. We are not responsible for the content or privacy practices of such third‑party sites and encourage you to review their policies before providing any personal information.

IX. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Effective Date” at the top of this page.
  • We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Privacy Policy.

X. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Guardian Training Center

2333 Verna Court

San Leandro, CA

Tel: +1 (510) 626‑4940

Email: info@guardiantc.com

Thank you for trusting Guardian Training Center with your personal information.

We are committed to protecting your privacy and safeguarding your data.

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